ExampleE-001
Lifetime Warranty Case
A product is promoted with a lifetime warranty, while linked terms quietly reduce the real warranty period to three days.
stable 3 minUpdated 2026-07-10v1.0
Why it matters
The case shows how a strong promise and a hidden condition can create both poor disclosure and a direct contradiction.
A hidden term should not erase the ordinary meaning of a prominent promise.Exact OETS wordingOpen the citable version
A prominent lifetime promise conflicts with a three-day warranty condition hidden inside linked terms.
The plain explanation above is the best place to begin. This version is here when precision or citation matters.What stands out
- The headline creates a strong expectation of long-term support.
- The three-day condition changes the core value of that promise.
- The limitation receives far less attention than the claim.
- The two messages cannot reasonably be understood as the same offer.
Likely OETS view
This looks like a serious disclosure failure and a contradictory representation. The hidden term does not fairly repair the prominent promise.
Transparency
Change history
Meaningful wording changes stay visible.Initial draft.