TermD-003
Promise
A promise is anything said, shown, or strongly implied that reasonably shapes what someone expects from the trade.
stable 2 minUpdated 2026-07-10v1.0
Why it matters
People usually decide from the full message, not from one carefully worded sentence hidden in the terms.
The headline, images, checkout, terms, and support messages can all create the promise.Exact OETS wordingOpen the citable version
Any representation that reasonably influences another party’s expectation before or during a trade.
The plain explanation above is the best place to begin. This version is here when precision or citation matters.Meaning in OETS
Product titles, advertisements, demonstrations, sales messages, guarantees, FAQs, checkout text, and support statements may all create promises.
Common sources
- Product names and feature lists.
- Advertisements and demonstrations.
- Warranties and refund guarantees.
- Sales and support communications.
- Terms that clearly define the offer before commitment.
Transparency
Change history
Meaningful wording changes stay visible.Initial draft.